If you are a nearby resident and wish to raise a concern regarding noise or other activity associated with an event taking place at Froyle Park, please contact the Duty Manager using the number below.
Resident & Event Complaint Contact Number
07718 587344
Please contact us by text message or voice note only. This telephone number is not answered for live calls.
Messages are monitored during events. Any complaint received will be recorded and reviewed by the Duty Manager, who will investigate the matter with a view to resolving it where reasonably practicable.
The Duty Manager will respond by text message to acknowledge your complaint. We do not require residents or members of staff to engage in telephone or face-to-face discussions in order for a complaint to be investigated.
When making a complaint, it is helpful if you provide your name, your approximate location, the nature of the concern and the time at which it is occurring. This assists the Duty Manager in carrying out an appropriate investigation.
Where appropriate, the Duty Manager may undertake a noise observation or other investigation and take reasonable and proportionate operational action where an issue is identified.
For a formal written management response or non-urgent correspondence, please email: